| Our staff is here to assist you in any way we can. Please do not
hesitate to ask the physicians or staff about items that are unclear to you. When
you call, the practice's operator will route your phone calls to any of the several
departments
in the practice. One of the first people that you will meet at the
practice is the receptionist, who will help you fill out your registration forms.
The Appointments Department helps you change
or verify your appointments, and the Scheduling Department works with you to schedule
surgeries or test.
Physician's Assistants and Medical Assistants help you prepare
for the neurological exams and help the physicians respond to questions that you may ask
by telephone.
The Billing Department keeps track of charges
and payments on your account. This department also communicates with insurance
carriers and submits claims for the payment on your behalf.
Please contact the Medical Records Department
if you need copies of your medical records or if you need to check the status of any of
your disability or insurance forms that are being processed.
The practice's Administrator oversees
the general operation of the practice.
|